The store and its associates are great and beneficial. They served me discover a sofa immediately as well as checkout approach was quick. I'd personally provide them with five stars. Nonetheless, the shipping services expertise was terrible. I requested to be scheduled for an afternoon fall off due to the fact I get the job done while in the mornings plus they despatched me a confirmation the day right before for eight:15 AM twelve:fifteen PM. I simply call customer support and inform them it absolutely was alleged to be a later on while in the afternoon drop off Nonetheless they explained it cannot be accommodated.
My wife And that i expended numerous hrs selecting front room and dining area furniture with the assistance of Jeff Asano and remaining there emotion really happy Using the merchandise and the help from Mr Asano.
I just bought a table and I would like help to load it in my car, Kevin and DJ were being equally so very helpful. They took enough time to eliminate the table legs and carefully placed each bit in my vehicle. I'm grateful for them finding the time to aid me.
Even though we explicitly advised our revenue rep John that we desired a dresser with mirror set we ended up obtaining just the dresser. Which immediately after we tried out in vain to have by to someone who we could affirm that we had been obtaining each dresser and mirror. Soon after been supplied the operate close to within the telephone and with no immediate telephone line to the particular shop (?
We acquired a tempur-pedic mattress from income rep. Kiana Garcia at Ashley keep in HB. The mattress was sent defect as the pictures. (Foot place was up high as it shipped) The foot spot doesn't lay flat rather than controllable with the remote. How can anybody slumber all evening in this manner? We also paid out further ten yrs treatment plan once we obtained it. We called the gross sales rep. Kiana correct when the mattress sent. Her line goes to voicemail constantly Incidentally. Tried out to speak to Ashley customer care and so they send us to connect Vintage with Temper-Pedic, and Temler-Pedic told us to simply call Ashley and mentioned Ashley really should get us a brand new one.
Halt promising your consumers a particular shipping and delivery date and afterwards alter it for 4 weeks afterwards. You guys are so quickly to become promoting things but not delivering it on time under no circumstances buying here again
Josh was affected individual with us, as We've got checked out the very least 100 sofas. I have a disability that created it difficult to uncover the ideal set. I’m i
I'm a caregiver. I sleep On this for my daughter. I specifically asked concerning the bars beneath as I've Very lousy again and Joint agony. I had been informed this was all a flat assistance on The underside in which the memory foam is.
William Ibrahim was wonderful! he offered excellent customer support and located a very good offer for us. Make sure you ask for him when you check out this retailer, he could make you giggle and come across you anything on your home
I used to be greeted by Bruce within the door. He allowed us to look through The shop with out hovering but was available to response the numerous thoughts we had.
This furniture retailer is good and also have very good rates, the quantity of furniture on Display screen is sufficient to assist you make a decision, Several other can be observed by way of catalog, the cost is ok, although the shipping and delivery costs are Silly highly-priced, I will update the evaluate the moment we get what we acquired
Read through THE ROOM. The furniture was Charming and great rate however the salesman Pretty much UNDID the sale many occasions by ignoring that i'm disabled, (Definitely) and will not keep up along with his jogging towards the merchandise we requested.
Our revenue agent was Bruce Vo, he was quite handy and professional. Bruce gave us a great deal of superior advices and designed the ordering system straightforward and rapid.
Agnes was incredibly handy and knowledgeable. She confirmed me terrific solutions and was clear on cost all over the shopping for system. Overall, getting a sofa was an fulfilling experience and I hugely endorse.