The store and its associates are amazing and valuable. They assisted me locate a sofa speedily as well as the checkout approach was quick. I would provide them with five stars. Having said that, the shipping services encounter was dreadful. I asked to get scheduled for an afternoon drop off since I perform while in the mornings and they despatched me a confirmation the day in advance of for 8:fifteen AM twelve:fifteen PM. I simply call customer service and notify them it had been speculated to be considered a afterwards within the afternoon drop off Nevertheless they explained it can't be accommodated.
Bruce was extremely practical. He helped us to find what we favored, and processed the purchase to the cellular phone order by means of straightforward payment hyperlink.
Edgar was superb in aiding us decide the perfect couch for our house. He walked us around the showroom and confirmed us each couch that fit our price range. Then he was even in a position to assistance perform all over our hectic timetable to locate a delivery time that worked most effective.
Oh my goodness - I am for the Ashley retail outlet in Huntington Beach and so psyched to get a tremendous offer. Kevin and Jeff have been so superb and over the top on assisting me now discover the ideal sofa, loveseat and recliner which i are actually trying to find.
Team was incredibly useful and went the additional mile for making she we had what we preferred in time for Xmas!
Walked in and desired an stop desk to buy and bring home. They had one on clearance and bought it. Personnel was useful!
Stopped by in this article to check out some furniture and John W was oh so useful and type. I'd personally return due to him!
Was an excellent knowledge for your four instances I have can be found in to invest in items providers was wonderful from all the staff Bruce
Today is Weds five/one/24 and just still left the store at six:12pm. BF And that i walked into The shop close to 6pm. For The 1st time at any time, we were by no means approached by just one single particular person featuring to help you. We do not usually like to be bothered when purchasing but we like to learn who's available to ask if We have any questions.
I was buying some Bed room furniture these days and was served by Agnes. She served us to uncover just the appropriate parts for our technical specs. Thank you Agnes for making it this kind of pleasurable working experience.
Had an excellent furniture obtaining working experience with the help of Penny she's astounding really handy and great communicator would propose her to everyone who wants to obtain furniture
We have been there on Monday, July 20 and ordered a elevate chair. The salesperson informed us it absolutely was out there and would be shipped on Saturday, July Home decor 25. We obtained a simply call indicating it absolutely was on again get and wouldn't be readily available till July 29. Several phone calls and delays later on it was lastly sent Aug five. We contain the chair now but It's not necessarily similar to the a single my spouse experimented with in the store.
I went to The shop on Jan 10th to obtain my new Bed room established. The profits guy was very nice and beneficial but I'm providing one star to this retailer because of the full shipping and delivery system as well as the state on the furniture which i received. I waited for my furniture a month to have shipped and gained a broken 2 drawer night stand (a single leg was all smashed) along with a scratched 5 drawers upper body and dresser. I refused the 2 drawer evening stand and they obtained me a completely new a single with scratches. I scheduled a technician to check and deal with all of the scratches on my furniture and it took two weeks to obtain a single who reported he couldn't deal with the scratches and purchased new drawers for us, we obtained a fresh drawer for our five drawers chest on March 12th which my partner was heading to interchange but found out that The bottom of that furniture was all damaged. I went to the store as the calling center advised that and talked to Nathan (the store supervisor) about my furniture and he mentioned he was intending to file a situation for us to obtain my 5 drawer chest replaced and mail me a completely new technician to examine the small scratches around the dresser; having said that he hasn't finished just about anything and of course he's not answering my texts as well as acknowledging them, he isn't answering my calls and his voicemail can be total.
Months back, my grandma and I purchased a dining place desk with chair set. The set also arrived with choice of plates, mugs, dishes and put mats. It seemed like a great offer at an by now superior price we paid out. Our dining space table and chairs arrived on time and in very good situation, The good news is. On the flip side, anything else we requested arrived late, missing and broken!!! We experimented with heading in person two times to file a assert and talk to the managers there who could assist us.